Thank you for being a (DHH) friend…

Julie: We were briefly introduced upon his arrival in my backyard. I had no idea how introverted he was initially or I would have had a greater appreciation for the sacrifice it took for him to enter the carnival atmosphere that defines our legendary July 4th BBQ! On the rare instances I was able to …

Customer Service Conundrums.

I stared at my phone, willing it to transform into a magical portal I could step through, have the necessary conversation and slip back into reality. I scoured the website for a customer service email address, a live chat feature, an option to send a message via carrier pigeon, and even glanced around to see …

Lunch Bunch

We have a running list – currently 50+ items – of commonalities, coincidences, similarities, and links to one another that we have uncovered over the past 8 months. We should no longer be surprised at the unveiling of another through-line tying us together, but the discovery that two of our individual friends were former colleagues …